Great location and convenient parking nearby 🚗. Enjoy a delicious breakfast with tasty sweet rolls and fresh juice, for instance.

The hotel is charming small and exceptionally comfortable with very gracious employees with excellent service. The property had an amazing location so close to Monument of the Corregidora.

We had a perfect stay thanks to hotel's friendly staff. The rooms were wonderful and amazing with smoke detectors for our safety.

Every time we stay in Queretaro, like to stay here. The hotel is wonderful small and incredibly beautiful, has helpful staff with excellent service. This place is in a great location in the city centre.

There's bad smell in some areas.

The room was well-appointed with garden and a balcony, for instance for a fairly nice stay. I enjoyed the view over the garden from my balcony. Location: the hotel was short walk to the main sights in Queretaro with ease, and a restaurant down the street where both the food and service were mediocre at best. The personnel was helpful and attentive, doing their best to assist.

The rooms here are really nice and spacious, and they come with a garden and a balcony, which is a nice touch. Plus, the location is amazing, just a few minutes away from the historic downtown area! 🌟

We had fairly nice 2 days here, the room was well-appointed with garden, a balcony.

Some people working there were not so good.

The breakfast here is lovely, with delicious sweet rolls and fresh juice, and the staff is very attentive, providing excellent service.

The hotel was incredibly beautiful and relaxing, and the staff were attentive, thoroughly enjoyed the stunning location close enough to the historic center of Queretaro as well as the main sights in Queretaro.

Sadly, but there was bad smell in some areas.

Charming small and exceptionally comfortable hotel, it has excellent staff with excellent service.

The room at Dona Urraca Hotel & Spa was like a luxurious Roman spa, exceeding our expectations. The elegant decor and spacious layout made us feel pampered. Despite being centrally located, the room was peaceful and quiet, allowing for a restful night's sleep. The small balcony overlooking the courtyard and swimming pool added a lovely touch to the ambiance. We also appreciated the provided amenities, such as the robes and toiletries. The outdoor swimming pool and attached jacuzzi were perfect for relaxation after a long day of exploring. The hotel's spa services looked enticing, even though we didn't have a chance to indulge. The valet parking and spa staff were friendly and attentive. We want to especially commend the spa staff for their exceptional service. Additionally, the hotel's location was convenient, with plenty of restaurants nearby to satisfy our dining needs.

Very little.

There was NO service, NO food, NO help. Not a cup of coffee, no bar, The area around the pool was littered with dirty cups, empty water bottles, soda bottles. No room service. We were told to walk to town for dinner or ANY type of food. No taxies or manner of transportation coud be made available to ANY destination. Find your own blankets, pillows, fix your bed... That's not a 4 or 5 star situation. We were charged $9 more than your guaranteed price. Thanks for the opportunity to let you know. We will NOT return nor recommend this property.

The staff was very friendly and helpful. They served excellent food and drinks. The rooms and facilities were extremely clean. Additionally, there was convenient parking available nearby. The hotel's central location in Queretaro is perfect for exploring the city.

The hotel was clean, quiet, and had an elegant decor. The bed was comfortable and the shower was amazing. The location was convenient, with nearby plazas and restaurants. The staff was helpful and gracious.

Nothing, no complaints at all.

I really loved the building. Looked like colonial architecture from ancient times but with a beautiful touch of contemporary comfort and very good taste. People very nice and service very good as well. Located in the center of the beautiful queretaro